Axiontix
Help center

Frequently asked questions

Everything you need to know before working with us. Can't find an answer? Just ask.

01.Getting started

How do I start a project with axiontix?+

Send us a brief via the contact form or book a free 20-minute discovery call. We respond within 24 hours and share a custom proposal within 48.

Do you offer free quotes?+

Yes - every quote is free and includes scope, timeline and price breakdown.

Do you sign NDAs?+

Absolutely. We sign mutual NDAs before reviewing any sensitive brief.

02.Pricing & payments

How much does a typical project cost?+

Marketing sites start at $1,500. MVPs from $6,000. Full SaaS platforms typically $15,000-$60,000. We work with all budgets.

Do you charge hourly or fixed price?+

Both. Most projects are fixed-scope/fixed-price. Retainers and staff augmentation are hourly.

Payment terms?+

Usually 50% on kickoff, 50% on delivery. Larger projects are split into milestones.

Currencies & methods?+

USD, CAD, EUR, GBP. Wire transfer, Stripe, PayPal and crypto (USDT) supported.

03.Process & timeline

How long does a project take?+

Landing pages 1-2 weeks, marketing sites 3-4 weeks, MVPs 6-8 weeks, full apps 10-16 weeks.

How will I know progress?+

Weekly Friday demos, async Loom updates, shared Linear board and a Slack channel with our team.

Can I request changes mid-project?+

Yes - small tweaks are included; major scope changes are handled with a quick change-order to keep things transparent.

04.After launch

What about support?+

Every project includes 30 days of post-launch support (60 days on larger engagements) for bugs and small tweaks.

Do you offer maintenance plans?+

Yes - hourly retainers from $400/mo or full managed plans with SLAs from $1,500/mo.

Can you take over an existing project?+

Often yes - we start with a code audit before quoting takeover work.

05.Team & location

Where is axiontix based?+

Headquartered in Toronto, Canada with a remote team across North America and South Asia.

Do you work in my timezone?+

We schedule at least 4 hours of overlap with your timezone for every engagement.

Will I work with seniors?+

Yes - we do not staff juniors on client projects. Every engineer has 5+ years of production experience.

Free 30-min discovery call

Ready to build the next big thing?

Tell us what you're building. We'll respond within 24 hours with ideas, timeline and a transparent quote.

axiontix Support

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